Since 1991, Grants International
has saved thousands of Canadian
families and businesses over $75,000,000.
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Grants International was established in 1991 and deals with obtaining government refunds for Canadians. Our primary focus today is on obtaining Health Impairment Refunds for (mainly) seniors. Visit www.grantsinternational.com for more details about our company.

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REFUND SPECIALIST ASSISTANT

We are looking for strong communicators with a passion for sales!

In an effort to expand our growing sales team, we’re reaching out to see who’s out there!

We are the government refund experts based in Winnipeg and are looking for people that will help us with our sales and marketing efforts. The ideal candidates will have experience and passion for sales to a mainly senior demographic. An understanding of health impairments and conditions that affect seniors would be beneficial.

Your responsibilities will include supporting our sales team by qualifying new leads. Therefore, you must have excellent and efficient communication skills such that you can control the conversation so you can collect information quickly from a potential lead, can make a decision based on the information received and can determine quickly what further questions to ask to be able to make the qualification decision.

This is a full-time position (Mon-Fri days) on a 1-year term with expectation to advance into a full-time Refund Specialist role.

JOB DUTIES:
  • Following up with large volumes of sales prospects generated by our marketing efforts
  • Promote and help qualify prospects for our service by asking eligibility questions to make sure that prospects qualify for the program
  • Communicate with prospects by phone, email, mail and fax as necessary
  • Input notes and responses into the computer
  • Taking some inbound calls when the phones are very busy
  • May be asked to assist with responding to social media inquiries
  • Other duties as required
QUALIFICATIONS:
  • 2 years or more of Sales experience
  • Basic to intermediate computer and emailing skills and internet knowledge
  • Strong work ethic and organizational skills
  • Able to empathize and respond appropriately to different customer communication styles
  • Excellent written and spoken communication skills
  • Can resolve objections while acting in a self-confident, patient and helpful manner
  • Bonus: Knowledge and/or experience dealing with government application forms, tax credits or refunds
PERSONAL SKILLS REQUIRED:
  • Punctual and shows up to work on time each workday
  • Team Player that can follow our basic principles
  • Positive attitude / Self-starter / Leads by example
  • Maintains constructive relationships with co-workers
  • Honesty and integrity
  • Desire to succeed
SALARY & BENEFITS:
  • 12 month term to start
  • Hourly wage plus commissions and bonuses
  • Eligible for our Health Spending Account that includes Dental, Eye Care and Long Term Disability
  • coverage after 3 months
Please submit a Cover Letter and Resume to Carrie Onofreychuk by email to Jobs@grantsinternational.com No phone calls please.

We thank all applicants for taking the time to apply, however, only those being considered will be contacted.